CHANGES TO KEEP YOU SAFE
The safety and well-being of our patients and staff is our #1 priority.
We are taking the following steps to ensure the safe delivery of dental care to you and your family upon our re-opening:
· We will be screening all staff and patients for COVID-19 symptoms. If you are experiencing an onset of symptoms since booking your appointment, please call the office to reschedule.
· We ask that upon entering our clinic, please immediately disinfect your hands with hand sanitizer or wash your hands with soap and water for at least 20 seconds.
· We ask that if you have a properly fitting mask that you wear it to your appointment and upon departure of your appointment. Cloth or procedure masks that lay flat against the face are preferred.
· Hand sanitizer will be available throughout the office.
· All of our staff will be wearing appropriate Personal Protective Equipment (PPE) including gloves, masks, face-shields, goggles and isolation gowns. No (AGP) aerosol generating procedures will be performed during your appointment until further notice.
· Patient flow into the office will be controlled and all patients entering the office will require an appointment. Please arrive at your scheduled appointment time.
· We ask that you arrive at your appointment alone (exceptions include caregivers and translators).
· We will be practicing safe-distancing within the clinic and we ask that you do your best to keep a minimum of 6 feet between you and other patients.
· We have spaced out the waiting-room chairs accordingly and every chair will be disinfected between each use.
· We are aware of common “touch-points” within the clinic such as doorknobs, counters, keyboards, phones, credit card machines, pens, etc. and will be disinfecting these often.
· All instruments that patients come in contact with will be sterilized between each patient.
We appreciate your understanding and efforts in helping us comply with the protocols laid out by the College of Dental Hygienists of Ontario and the Ministry of Health. What hasn’t changed is our commitment to providing the highest level of dental care to our patients! We look forward to seeing you soon!